Smart energy – The Internet Of Things


Our client was a leading smart home player with an advanced and comprehensive utility and consumer proposition. Client was growing fast in the home country (The Netherlands) and was now ready to start expanding abroad which required a more robust and adaptive operating model and platform.

Type of project

International Expansion.

The challenge

  • This fast growing Smart Home player embarked on an international expansion strategy
  • This required a more comprehensive, professionalized and standardized operating model, to be able to service multiple clients in several countries from one platform

What we did

  • Prioritizing / scoping of key capabilities based on an industry standard operating model
  • Determine operating model design principles and requirements based on next generation design and envisioned services of the smart energy platform and proposition
  • Design processes and information flows for ~20 critical processes

The result

  • Key capabilities prioritized and compared against industry standard
  • Operating model and service design principles determined as a basis for further development of the smart energy proposition
  • Process and information model that enabled the design and development of the digital platform architecture
  • Solid first foundation for expanding abroad, connecting several more clients across different countries
hedera-adminInternational scaling of a leading smart home player [Smart energy – The Internet Of Things]